of Georgia, Alabama, and the Southeast has been providing service to our customers since 1948. A family-owned corporation since its beginning, Collection Bureau Associates has always placed customer satisfaction as its number one priority. Company Founder, the late William J. Waddell built a corporation based on trust, confidence, and excellence in customer satisfaction. While Greg Waddell, William's oldest son, played a critical role in continuing the success of Collection Bureau Associates, Chad Waddell, William's younger son, is now Collection Bureau Associates' CEO & CFO and runs day to day operations. The values instilled by William Waddell are still embraced in the business today. Chad Waddell, Cheryl Waddell-Morrow (William Waddell's daughter and Collection Bureau Associates' President), and Betty Davenport (Collection Bureau Associates' Vice-President) are committed to maintaining the very highest level of customer satisfaction possible in the business world today.
 

Today, Collection Bureau Associates continues the philosophy of customer satisfaction. With over 60 years of combined experience in the collection industry and credit reporting industry, Collection Bureau Associates has the experience, background, and knowledge base to ensure that our customers are completely satisfied.

Our fully automated systems provide our customers and staff with the best resources available in the industry today. Our national credit reporting coverage is provided by Trans Union Credit Information Company. All Collection Bureau Associates employees are trained professionals with an emphasis on the Fair Credit Reporting Act (FCRA), and Fair Debt Collection Practices Act (FDCPA). With 9 affiliate offices (listed on our "Services" page), Collection Bureau Associates has more offices than any other credit reporting or collection agency in Georgia. These various physical locations provide our customers with convenience and allow us the opportunity to serve you better.

Collection Bureau Associates' present leadership is committed to building for the future. Drawing on its rich past, Collection Bureau Associates has accomplished our goal to become the leader in the credit reporting and collection industry for the Southeast. If you have a collection services or credit reporting need, we want you to call on us - we can serve you! While accomplishing our aggressive goal, we have always kept providing excellence in customer satisfaction our top priority.